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What is a Cat Friendly Clinic?

What is a Cat Friendly Clinic?

We understand that cats possess unique behaviours and requirements when compared to our canine and small mammal patients. Cats are incredibly sensitive, solitary creatures who may feel stressed and/or unsafe when away from their home territory. The journey, sights, sounds and smells associated with a visit to the vets can often have a negative impact on our cats. As an ISFM Silver Accredited Cat Friendly Clinic, at Newton Clarke Vets in Yeovil we endeavour to make your cats visit to the practice a positive and stress-free experience wherever possible.

A Cat Friendly Clinic is a veterinary practice which has been recognised and accredited by the ISFM (International Society of Feline Medicine) as providing an exceptional standard of care to their feline patients. Here at Newton Clarke Vets in Yeovil we:
– Have met certain criteria and high standards required by the ISFM enabling us to achieve a Silver Cat Friendly Clinic Accreditation.
– Recognise signs of stress, anxiety and fear in our feline patients and try to minimise anything which may induce such emotions including loud noises, smells and contact with other patients.
– Promise to approach, handle and treat your cat with understanding, gentleness and respect at all times. This means we strongly avoid heavy manual restraint and ‘scruffing’.
– Have staff who have undertaken further feline-specific education or training and have a particular interest in feline care and medicine.
– Have cat specific facilities and equipment.
– Will always be happy to discuss your cats diagnosis, treatment and recovery plan with you in a sensitive manner to ensure you understand the aims and outcomes.
– Aim to keep our clinical knowledge as up to date as possible through continuing professional development (CPD).

Whilst a Cat Friendly Clinic requires the involvement and support of all members of our team including veterinary surgeons, veterinary nurses, animal care assistants and receptionists, each accredited practice has at least one ‘Cat Advocate’.
The Cat Advocate is an individual member of our team who promotes and ensures that cat friendly standards of care are adhered to. Our Cat Advocate is one of our Registered Veterinary Nurses, Becca Ferne RVN, she has a particular love for our feline friends and has undertaken a number of training courses regarding cats and their requirements. She is also starting the ISFM Certificate in Feline Nursing in March.

We hope that our ISFM Cat Friendly Clinic accreditation gives you the peace of mind that your cat is in very safe hands with us. Should you have any questions or concerns regarding the Cat Friendly Clinic Criteria and how it is being met, Becca would be happy to speak with you, just ask!

For further helpful tips on caring for your cat please click here

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